Privacy Policy

1. Introduction

Swaytrix L.L.C. ("Swaytrix," "we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our AI automation services.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our site and services.

2. Information We Collect

Information you provide directly:

• Name, email address, and phone number submitted through contact or booking forms
• Business name, industry, and details you share during consultations
• Messages sent through our website chat widget (Swaybot)
• Any other information you voluntarily provide to us

Information collected automatically:

• Browser type, device type, and operating system
• Pages visited, time spent, and referring URLs
• IP address and general geographic location

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested services
• Schedule and conduct consultations and demos
• Send service-related communications and updates
• Improve our website and AI automation offerings
• Comply with applicable laws and regulations

We will never sell, rent, or trade your personal information to any third party for any purpose, including marketing.

4. Third-Party Services

Our website and services interact with the following third-party platforms. Each has its own privacy policy and data practices, which we encourage you to review:

• Google — Google Fonts is used to serve website typography. Font requests are made directly to Google's servers. Google Privacy Policy →
• Anthropic — Chat messages sent through our Swaybot widget are processed by Anthropic's Claude AI models to generate responses. Messages are transmitted through our secure API and are subject to Anthropic's usage policies. Anthropic Privacy Policy →
• Calendly — Used for scheduling consultations and demos. Calendly Privacy Policy →

5. Chat Widget Data

Messages you send through our Swaybot chat widget are transmitted to our secure API server and forwarded to Anthropic's AI infrastructure to generate responses. These messages may be logged for security, quality, and improvement purposes. Please do not share sensitive personal, financial, or confidential information through the chat widget.

6. Data Security

We implement appropriate technical and organizational safeguards to protect your information, including HTTPS encryption, rate limiting, input sanitization, and restricted API access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. If you would like your data deleted, please contact us at the information below and we will respond within 30 days.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at the information below.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from anyone under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date. Your continued use of our site after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out:

Swaytrix L.L.C.
Attn: Nick, Founder & Lead Consultant
Email: info@swaytrix.com